Leadership Capability Strategy
Building a Culture of Psychological Safety at a Global Enterprise
A multinational CPG approached us to elevate psychological safety across their 150,000-strong workforce. The company saw psychological safety as a major enabler of its proudly held values, including operational excellence and candid feedback. Recent business events demanded greater customer centricity: developing a learning culture via psychological safety was a strategic investment in business growth. The success outcomes included adoption of practical, easy-to-apply strategies by the C-Suite and regional leaders, improving trust, collaboration, and decision-making across global teams. Psychological safety was embedded in the global people cycle to strengthen employee retention, compliance, and ethical leadership.
With operations in 120+ countries, the company needed a centralized psychological safety assessment to compare regions, identify risk areas, and equip local leaders with targeted insights for actionable interventions. We developed and led an efficient, low-disruption survey that identified key gaps and opportunities, delivering quantitative and qualitative insights to assess risks and drive targeted solutions.
To elevate psychological safety company-wide, we leveraged survey insights to develop a global leadership training. It was fast-paced, no-nonsense, and engaging - in other words: primed for an executive audience. We subsequently delivered a five-phase roadmap to guide buy-in, local adaptation, and global alignment. Our psychological safety model and toolkit provided an accessible foundation, linking results to concrete behaviors and real-world situations for measurable progress. Engaging, multi-format tools - from snackable training videos to meeting checklists - empowered teams to integrate psychological safety into daily operations effectively.
The C-Suite engaged in a customized training, and regional leadership teams adopted recommended practices from the program. The trainings and toolkits were widely commended for being inspirational and easy to apply. The psychological safety program became a key component and enabler of cultural evolution in three key regions. The global people cycle was updated to elevate psychological safety across the employee lifecycle. The psychological safety program continues to support the company's learning culture and business ethics agenda.
We delivered results across 5 learning modalities: live training, webinars, factsheets, checklists, and presentation decks.
Length of the behavior change.
We delivered live training to over 2,200 leaders across the globe.
Excellent trainings on psychological safety - lots of clear, tangible and pragmatic pieces of advice.
Thank you for being a partner we can count on.
Legal Director, Training Participant
Global Chief People Officer
